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Arrived in time , very neat , tidy and also very helpful in advising for part 2 of the job next month . Price was as quoted so no surprises there . Would recommend.
Professional service throughout. We’re very helpful and prompt response.
Got an appointment within 3 days and luke turned up bang on time.
Had the boiler serviced and when I had any questions he was happy to explain.
Finished in about an hour with a comprehensive review.
I have already recommended them.
They were extremely polite and kept me well informed at all times
This is the second time I have used OnTrack heating. The first time was for a boiler service. This time it was to rectify a small gas leak, which had resulted in our supply being cut off the previous evening, and service our boiler. We called OnTrack heating first thing in the morning and they got a engineer (Luke) to us later that day. Luke was professional, courteous, and knowledgeable. He did an excellent job getting us up and running in a couple of hours. I would thoroughly recommend OnTrack heating.
I have been using On Track Heating for the last 5 years and would highly recommend them.
Every year they do the annual service and safety check in a polite, friendly, professional and thorough manner. They also installed a new boiler, hive system and radiator 2 years ago and were tidy and efficient, and mindful of my curious dog plus good value for money.
They have always been responsive when I have called with a question or when the old boiler was being temperamental but Dave really came to my rescue this week when I had a heavily leaking pipe in the kitchen and could not get the water turned off. I texted for help at 8.30pm and by 9pm Dave had sorted the leak and dried up as much water as possible. Extremely grateful.
Second time that on track heating have worked in our home, extremely professional and transparent, clean and tidy as well as polite and informative! A great little local company please support them.
New boiler fitted In Bordon
Very professional and excellent service from start to finish. Good to have a plumber you can rely on. Will definitely use him again.
Boiler annual service Bordon
Great service, definitely recommend.
New kitchen tap, bathroom basin and bath and shower taps installed and kitchen sink unblocked.
Dave was very professional, very courteous, explained everything he was doing when necessary and obviously takes care and pride in his work. I would 100% recommend him!
Boiler Service, leaky radiator valve change and flu pipe clamp fitted in loft
Very competitively priced quote, for work in my late mother’s house. Kept to date and price agreed. Kept me informed, punctual, polite, good knowledge and experience, thoroughly checked work done and system as a whole. Left the house clean and tidy, came with a local recommendation and lived up to it. Would recommend and would use again.
David is a really find, polite and very tidy he even put shoe protectors on before entering the house. He was that good I have asked him to look after both my houses.
Got the job done, helpful and respectful of property. Advised on a fault we have with the heating turning off when at temperature and explained what needed replacing. We will get this work done ASAP. Highly recommended.
Gas cooker replacement
Our cooker failed just before we went on a short break , we arranged for a new one to be delivered when we got back home. But finding someone to install the new unit proved difficult until we found DTM Heating and plumbing solutions, Dave was excellent, even though he was very busy he kept in constant touch and managed to fit us in on a Saturday. He was very professional and had the new cooker up and running in no time. So thanks again to DTM Heating and plumbing solutions, I would highly recommend them and use them again in the future.
Emergency weekend call out, and subsequent boiler service and gas safety certification
After a recent family emergency, Dave came to the rescue when water was dripping out of the boiler. He was able to come by the house and find and fix the problem within the hour. His service was friendly and very professional, we were very pleased with his work and attitude that we then booked him to carry out a safety check and issue a gas safety certificate. Overall extremely pleased with Dave, would highly recommend and have no issues with using him in the future.
Fixing combi boiler.
Dave was really professional, courteous and informative during my initial call. Whilst he wasn’t attending call outs this week, he kindly attended site in the early evening to fix our combi boiler, allowing us to have heating and hot water back. Would 100% recommenced!
Balancing the heating system, installation of thermostat and pipe repair.
Dave is an excellent gas engineer. Polite and punctual he efficiently sorted out several issues at the property regarding the heating. He is always obliging to help and goes above and beyond to make sure that everything is in working order. A great extensive knowledge and was always willing to explain and assist with any questions that I had. Would thoroughly recommend him as a true professional within his industry that I will happily use again. Thank you.
Got boiler up and running again.
Dave came highly recommended, and I now highly recommend him too! He turned up right on time to view the problem and told me the boiler was fixable (can’t tell you how wonderful it was to hear those words). He returned when he said he would, and at the time he said. He did the work well, cleaned up after himself and kept to the quote, even though he had to order another part and come back and fit it. Five stars to DTM.
Gas Cooker Install.
10/10 all round friendly and efficient bloke! Kept the place tidy and very courteous. Will be in touch for further work in the future!
Repairs to outside tap
The whole service was great, from the phone being answered quickly to Dave arriving exactly when he said he would, and the work being done efficiently and extremely professionally.
Repair boiler and pump
Quickly diagnosed problem and fixed it.
Brilliant service and advice. On time and very pleasant guy, he put covers over his shoes without being asked. Just really pleased with finding a plumber who we can trust. Our boiler needs replacing and Dave gave us a great quote promptly and he is NOT pushy at all. Highly recommend
Boiler service and replacement valve, system check.
Dave was professional, excellent communication, responsive to texts and returned calls very quickly. Clearly knew his trade and as I’ve had several other plumbers it was a relief to have someone like Dave. Would recommend.
New hot water cylinder.
Very happy with the service, Dave’s customer service was excellent, I am more than happy to use again in the future
Boiler service and Gas Cooker Service.
David completed the work efficiently and without any fuss. He was thorough and very helpful as I had a few concerns. I would not hesitate to recommend him to anyone and he clearly takes pride in his work and knows what he is talking about. DTM Heating and Plumbing is a family run business and it shows in the level of care provided.
Replacement value to fix the heating.
Excellent service, would highly recommend.
Restoring operation of gas central heating system.
Mr Mitchell responded very quickly to our telephone call and arrived as promised. He listened to our views on the fault and worked systematically to identify it. The problem lay with the pump but he managed to get it operating again, The pump is very old and he recommended that it be replaced when the weather gets warmer. We found him to be a very helpful and professional individual and we have no hesitation about recommending him to friends and others.
Sort out a heating problem.
Contacted DTM heating and plumbing solutions and they were out within 10 mins. Excellent services and problem was sorted. Would recommend this company.
Boiler repair and service.
Professional job done by a professional tradesman, booking in for next year’s service already. Highly recommended.
Heating system fixed
Dave quickly diagnosed the issue behind why our heating system was not working properly. He was able to make a quick adjustment and we were back up and running. Knowledgeable and reassuring, I would very happily recommend him for any heating system problems.
Replaced faulty printed circuit board on boiler
Very efficient, helpful and friendly. Made sure we were not without heating at any time.
Faulty thermostat fixed
Dave managed to fit the job in with less than an hours notice between two other jobs. My parents-in-law are both in their 90s and without heating so we were all very grateful he was able not only to pop in but then to fix it so quickly
Installed an oven and hob.
Work completed to an excellent standard. Highly recommended.
New Radiator fitted and old one removed.
Very impressed, polite friendly and professional. Turned up when arranged, tidy and efficient. Would certainly use again.
Fixed leaking boiler
Very efficient. Fixed the leak in the boiler very quickly. Very tidy and courteous. Excellent job all round. Highly recommend
Dave is a highly professional and experienced heating engineer who’s very knowledgeable having been in the industry for almost two decades. My request to wear shoe covers wasn’t a problem. He called ahead of arriving to service the boiler to let me know he was on the way. As I said he’s a true professional, good communicator and most of all reliable and charged what he quoted. Will be using Dave again. I highly recommend.
Heating actuator replaced.
Great service from Dave. Replied to my message late Friday night and was around at the agreed time the next day to fix the problem and get our heating back working. Friendly and efficient. Will be using again.